About ServiceCam Workshop
Increase customer satisfaction and revenue with our tool
Don’t lose your opportunity to up sale and let the customer go to other
competitors!
This is the fastest way to communicate with your customers and the way of not
disturbing customers with call during their busy work day.
Using the tool will give you a higher efficiency in your premises and gives you
complete control over the daily business.
It gives the customers opportunity to select freely if they want to have done
additional by works using a basket and by accepting the sent quote.
The customer will accept directly in the selected device and choices will be
immediately visible in the Dashboard.
It’s also possible for the customers to rate the videos as well to contact you by
phone by direct link if needed.
The customer will accept directly in the selected device and it will be directly
visible in the Dashboard and that will save time for all parts!
Videos are created by the technician and after approval it’s sent to the
dashboard operator. The operator will look at the video, add additional costs,
replace the sound if needed and send it to the end customer.
The end customer will receive a link by text or/and mail to decided and to give
approval.
Once approved or denied it will be directly visible in the Dashboard. The operator
can then directly send the message to the Technician. No longer any reason to
get up and tell the Technician what to do!
Highlights:
Number plate recognition that speeds up the time dramatically for the
Technician
Strong and powerful reporting tool
Gives the customer a better mechanical understanding
Works offline and will synchronise when online
Watch and approve videos directly in the app
Allows multiple users on the same device
Receive and confirm messages directly from the Dashboard
A tool that will increase revenue and sale of parts
Link to Google review directly sent to the customer
The app will store the needed data locally
Dashboard that operators easily can follow the process with colours
Option to have banners before, after or during video giving you the
opportunity to expose special prices.
Transparency to the end customer, they will build up a higher trust and
increase the loyalty.
Legal - Privacy - Data Collection and Storage
This app will store data locally on your device while in use. Stored data is customer information, video and sound recorded. It will store messages and end customer data. No data not belonging to the app are at any time read from the device. App will send notifications when message is received.
ServiceCam Workshop is the modern digital tool to grow your business and show your customer your modern approach and also building trust as well as increasing your customers satisfaction!